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New clicks required to send money on revolut requests

Change in Money Transfers Sparks Frustration for Revolut Users | One-Click Convenience Vanishes

By

Dr. Evelyn Carter

Mar 30, 2025, 08:08 PM

2 minutes estimated to read

A user expressing frustration with the Revolut app interface while trying to send money

A recent shift in Revolut's user interface has left many customers scratching their heads. As of late March 2025, users are now faced with a cumbersome process for sending money that was once as easy as a single click. This change has drawn criticism from regular Revolut users who rely on the app for everyday financial transactions.

Previously, sending money to settle bills was a straightforward affair. Users simply tapped to accept a request, and the transaction was completed in one swift motion. Now, a two-step process has emerged: one click brings users to a confirmation screen, followed by another click to finalize the payment. "Itโ€™s all extremely annoying and tedious," one user expressed. The high frequency of transactions typically means couples and friends are now burdened with unnecessary clicks, impacting their overall experience.

That's not all; the latest update seems to cause greater disturbance than anticipated. Users are now redirected to the Payments tab, requiring them to search for pending requests amidst an avalanche of previous messages. With weekly requests averaging 5-10, the frustration level has surged. To some, this recent change raises a valid question: Is simple convenience a thing of the past?

Users Voice Their Concerns

The online chatter surrounding this feature tweak reveals a complex narrative. Many users express dissatisfaction while others have turned to alternative features within the app to smooth over the bumps. Three primary sentiments have emerged:

  1. Annoyance at the Extra Steps: Several users are voicing their frustration with the newly added clicks that have replaced a once fluid process.

  2. Adaptation Attempts: Some users seem keen to explore additional features, like group accounts, to streamline the payment experience.

  3. Hope for Reinstatement: Users are hopeful for a return to the original one-click functionality.

โ€œItโ€™s not super groundbreaking but definitely puts a dent in flow,โ€ commented one vigilant user. Another chipped in, โ€œThe group function seems fairly convenient, so weโ€™ll give it a shot.โ€

The conversation around this update is clearly mixed, with a negative tilt dominating the overall sentiment. Many users find themselves lamenting the loss of simplicity in everyday transactions as they hashtag their grievances across social media platforms.

What's Next for Revolut Users?

The fallout from this update has potential implications for Revolut's user engagement. How will the app continue to adapt in a landscape where user experience is everything? As clients seek efficiency, Revolut may have to come up with quick solutions to regain their trust and satisfaction.

Key Insights

  • โœ— Users report increased frustration with the new multi-step payment process.

  • โœ”๏ธ Users are exploring the group function to manage joint expenses more effectively.

  • ๐Ÿ”„ Hope remains for a return to previous one-click functionality; many are clamoring for simplification.

The company has yet to respond to the rising calls for clarification and potential adjustments. While it remains a developing story, itโ€™s clear that some loyal users are not fond of this new chapter in their Revolut journey.