Is Revolut’s Payment System Causing Unnecessary Frustration? | Customers Report Issues
Edited By
Elena Ivanova
A growing number of people are expressing frustration with Revolut's payment system. Reports indicate that transactions are showing as "pending" while funds are disappearing, leaving users questioning what is happening with their money.
Several individuals have taken to forums to voice their concerns. A user recently shared, "I tried purchasing something, and the money is gone, but my order isn’t placed." This has sparked discussions about Revolut's reliability, especially for users under 18, raising questions about transaction security and customer service.
Comments from the community reveal a mix of sentiment surrounding this issue.
Transaction Status: "Is your transaction 'Complete' or 'Pending'?" queried another user. The uncertainty surrounding the pending status is clearly a point of confusion.
Seller Responsibility: Responses suggest that the merchant's lack of order confirmation is causing funds to remain in limbo. One response noted, "It is waiting for the place you tried to purchase. Revolut will unfreeze the money at some point."
Expected Resolutions: Users recommend patience, with one advising, "Give it 5 days, it will bounce back, don’t worry."
"Oh, I have my Revolut set to my language, so the translation was waiting, it’s pending,” shared another, noting that language settings can also play a role in transaction delays.
Key Insights
▽ Many transactions remain "pending" without clear communication from Revolut.
◊ Unreliable merchants may contribute to these issues, affecting all customers, not just those under 18.
★ Users report funds typically return after a few days, signaling potential service lag rather than a systemic fault.