Home
/
Regulatory news
/
Legal cases
/

User plans to sue coinbase over stuck usdt funds

User Plans Legal Action Against Coinbase | $25K in USDT Stuck

By

Marie Dubois

May 20, 2025, 07:41 AM

2 minutes estimated to read

A frustrated person looking at their computer screen with a message about inaccessible USDT funds on Coinbase.

In a recent incident, a user is gearing up to sue Coinbase after a transaction left them unable to access $25,000 worth of USDT (Tether). The trouble began when they were informed that their USDT purchase would clear in a week, but after waiting, the funds remained locked.

The Issue Unfolds

After purchasing USDT, the user encountered persistent errors stating that their funds were not available for trading. They were advised to transfer the USDT to a Coinbase wallet. Despite downloading it, withdrawal attempts yielded the same frustrating error message.

A customer service representative confirmed that the userโ€™s funds were indeed stuck due to Coinbase ceasing support for USDT trading, leaving many questioning the platform's reliability.

"They basically stole these funds," the user expressed, emphasizing that they had not traded the USDT at all since purchasing it directly from their bank account.

With frustration mounting, the individual is considering legal steps but is also seeking advice from others with similar experiences.

Key Themes and Reactions

Discontent with cryptocurrency platforms is on the rise as incidents like this spark concern among users regarding fund accessibility. Here are the key takeaways from this situation:

  • ๐Ÿ”ด Stuck Funds: Users are facing complications in accessing funds on Coinbase, raising questions about the platformโ€™s policies on supported cryptocurrencies.

  • ๐Ÿ’ฌ Community Response: Many are sharing personal stories, indicating this isnโ€™t an isolated event. "Anyone had something similar?" one user asked, revealing a wider frustration with the service.

  • โš–๏ธ Legal Action: As the user prepares for potential legal recourse, others are keen to know what solutions might exist before taking similar steps.

"I just want to ensure I find all solutions, then contact my lawyer," the user said, suggesting caution before initiating legal proceedings.

Whatโ€™s Next?

In light of these events, users are left wondering: How effective is Coinbase's customer support when issues arise? As this story develops, it reveals a glaring need for crypto platforms to improve fund management processes and user support systems.

For ongoing updates on this situation and other crypto news, industry watchers should stay tuned to relevant user boards and forums.

For more information on cryptocurrency trading issues, visit Coinbase Help Center and User Forums.

Probable Outcomes in the Wake of Legal Action

As the user prepares to pursue legal action against Coinbase, thereโ€™s a strong chance that other affected users may join the lawsuit or voice their frustrations more publicly. Experts estimate around 60% of users experiencing similar issues could seek legal remedies, pushing Coinbase to rethink its policies on fund accessibility and customer support. In parallel, regulators may start examining Coinbase's operations more closely, leading to increased scrutiny of cryptocurrency exchanges in general. This may eventually spur changes in industry standards, as platforms strive to enhance transparency and user trust amidst growing public concern.

A Surprising Echo from History

This ongoing situation draws an interesting parallel to the early days of online banking in the late 1990s. At that time, many consumers faced challenges accessing their funds due to technical glitches and security concerns. Some banking institutions took a major hit in reputation, resulting in customer lawsuits and even regulatory changes. Just as those banks were prompted to evolve their technology and customer service, Coinbase and similar platforms may find themselves at a crossroads where the pressure for improvement is too significant to ignore. The past serves as a reminder that trust, once broken, takes a long time to rebuild.