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Frustrating issues with ledger nano x: a user's review

Frustration Mounts | User Reports Troubling Experience with Ledger Nano X

By

Chloe Miller

Apr 5, 2025, 01:17 AM

Edited By

Samantha Liu

Updated

Apr 5, 2025, 11:25 AM

A disappointed customer examines their Ledger Nano X wallet, showcasing its screen errors and battery issues.

A Texas-based user is stirring up trouble after revealing a litany of issues with their newly purchased Ledger Nano X. The alarm bells began ringing just two hours into using the device, igniting a fierce debate among cryptocurrency enthusiasts about the reliability of these supposed state-of-the-art wallets.

The cardholder's struggle started during firmware updates, requiring multiple app reinstallations and bombarding users with error messages. This particularly frustrates users, as one expressed: "Device disconnected" became a dreaded mantra throughout the process. Compounding the irritation, the user noted that their device's battery drained faster than expected—an issue many community members pointed out as "well-known but unresolved" after several years.

Technical Troubles and User Sentiment

Diving deeper into the complaints, members of the community have voiced their frustrations with not only the frequent battery drain but also stagnant customer support. One user shared, "Seems like you just have a battery problem. The updates probably because you got an old stock device?" This raises questions over the efficiency of recent inventory—indeed, some believe older stock may be plaguing newer users.

Interestingly, a handful of comments have emerged promoting alternatives to the Ledger Nano X. One user stated, "Flex is by far better, have 3 nano x and the flex outperforms them all plus direct updates via phone wireless with your phone." This sentiment showcases a growing preference for newer devices that offer more straightforward features, like wireless updates.

"I never experienced so many issues per second with any other hardware wallets," reflected another frustrated user, summing up the collective disappointment resonating through the forums.

Meanwhile, some users are optimistic, sharing tips on how to improve battery performance: "Did you let the battery drain to 0% then charge it overnight? I did this with mine." This insight suggests a possible workaround for others grappling with similar problems.

Community Themes Emerging

As discussions surrounding the Ledger Nano X persist, several themes stand out:

With disgruntled customers questioning the integrity of the Ledger Nano X, the brand's reputation is at a critical juncture. Will the company be able to tackle these ongoing issues before losing its customer base? Only time will tell, as users demand meaningful improvements.

Essential Points to Note