Cryptocurrency Crisis | 21-Year-Old Investor Loses 9.5 BTC in Ledger Live Swap
A 21-year-old investor is devastated after losing 9.5 BTC, nearly $1 million, during a swap on Ledger Live, as he alleges that Cripto InterCambio (CIC) failed to deliver his USDT. The incident has sparked outrage within the crypto community, raising questions about accountability and support systems for investors.
What Went Wrong?
On June 22, 2025, the investor conducted a BTC to USDT swap using Ledger Live's built-in feature integrated with CIC. He followed all required procedures, including KYC verification, yet the tokens never arrived. Both CIC and Ledger have reportedly offered little support.
"I used Ledger Live thinking it was a trusted system. Now I feel abandoned."
Community Outrage
The crypto community is reacting strongly to this incident, with several important themes emerging from user boards:
Concerns Over Integrated Services: Many expressed confusion over why Ledger would partner with CIC, especially given the investor's detailed account of following every procedure and yet suffering a significant loss. A commenter stated, "Ledger absolutely should take some responsibility they integrated CIC without proper safeguards."
Documented Experiences and Solutions: Others suggest that the investor file a formal complaint and create documented proof of the incident. "Document everything; the community can help you piece together details," one user advised, echoing sentiments on the need for accountability.
Skepticism and Strategy: Some commenters questioned why such a large transaction was made at once, emphasizing the need for caution. One user remarked, "My rule: keep swaps under $1K. Spread transactions over time."
A Call for Accountability
Amid the turmoil, the investor rallies support through forums and social media, aiming to elevate awareness about CIC's practices and Ledger’s customer service failures. He is gathering evidence and plans to file an IC3 complaint while reaching out to influencers and journalists to shed light on his case. As he stated,
"Who is responsible when Ledger hands off funds to another entity?"
Key Takeaways
🔥 Lost BTC: 9.5 BTC (~$1 Million) lost in a swap on Ledger Live.
🔗 Community Support: Calls for more transparency and accountability are growing louder.
📑 Recommendations: Users suggest documenting issues and filing formal complaints to address similar experiences.
The incident continues to raise significant questions about our reliance on integrated services for crypto transactions and whether more stringent consumer protections are required. Will this situation lead to better safeguards and support for investors in the future? Only time will tell.