Home
/
Resources
/
Exchange platforms
/

Issues with click buying: user experiences today

Frustration Mounts as Coinbase Users Report Glitches | Mysterious Issues Affecting Transactions

By

Anika Sethi

Apr 6, 2025, 07:11 PM

Edited By

Samantha Liu

A frustrated user staring at their screen while trying to resolve payment issues on Click & Buy

In a puzzling turn of events, Coinbase users are voicing their concerns about access issues as glitches disrupt transactions. On April 6, 2025, complaints flooded online forums from individuals unable to conduct simple transactionsโ€”raising questions about the platform's reliability.

Many users have detailed experiences similar to that of one frustrated trader who attempted to buy $50 worth of digital currency. They stated that the platform's advanced features failed to function properly, blocking crucial steps like the ability to preview purchases. Other attempts on the basic platform and through the mobile app led to confusing inconsistencies, with successful transfer emails met with unchanged account balances. "My funds havenโ€™t shown up yet; itโ€™s all ready been a few hours," lamented a user who had been similarly affected.

This isn't an isolated case either. Several users have recounted similar stories where transferred funds took longer than expected to appear in their accountsโ€”an issue that seems to repeat itself over weeks. With the recent discontinuation of CB1 subscriptions by some users, dissatisfaction seems to swell, as many feel caught in a loop of frustration with the platformโ€™s confusing processes. One user expressed exasperation over their inability to reclaim assets after a month of back and forth with customer support, saying, "Coinbase feels like a scam. Itโ€™s a real headache trying to get my coins transferred."

Community Sentiment: A Mixed Bag

A survey of discussions reveals a predominantly negative sentiment towards Coinbase's reliability. Users are expressing not just frustration, but also a level of distrust as they navigate these unanticipated barriers.
Some voiced hope for improved support but tempered by the reality of lengthy response times. As one disgruntled user noted, "If youโ€™re not CB1, have fun waiting four hours or more for any response!"

"This sets a dangerous precedent for users relying on the platform's efficiency," remarked a concerned subscriber.

Key Concerns from Users

  • ๐Ÿšจ Support Delays: Many experienced waiting times exceeding four hours when seeking assistance.

  • ๐Ÿ”„ Transfer Issues: Significant delays in fund visibility have left users questioning the platform's reliability.

  • ๐Ÿ˜ก Withdrawal Frustrations: Ongoing problems with the withdrawal process have driven some users to start seeking alternatives.

What It All Means

As the Coinbase community grapples with these issues, a sense of unease lingers in the air. Will users find solace in timely support, or will these glitches continue to tarnish the platform's reputation? The community remains on alert, hoping for swift resolutions to ongoing frustrations.